Why are my comcast internet download speeds so slow. Bt speed still slow following bt vision install re. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Average speeds are based on the download speeds of at least 50% of customers at peak time 8pm to 10pm. May 07, 2017 karen oxley of craster in northumberland says bt guaranteed her a minimum download speed of 45mbps if she signed up to infinity 1, despite the fact she was currently receiving only 7mbps.
You will need to navigate into the eco settings within the menu and set to smart standby or always ready mode. If its slower than it should be, get in touch and well do our best to fix it. Apr 14, 2014 after the router restarted, i reran my speed test, and the results were much nicer. In addition to that i am missing the ability of using screen saver pointing to my picture folder.
I might contact bt and see if they can do anything. Its what you experience at home when using your broadband connection. Is the speed within the acceptable range of speeds shown on the bt speed test page. Give it a couple of minutes and then see if this improves the speed of guide browsing. The router is connected to bt superfast internet broadband with uplink speed of 76 mbs and download of 18 mbs. Box model, how old is it, how is it connected to the internet and line speed. Remote doesnt workvery slow when in guide tv listings. This is the equivalent of the internet rush hour when lots of people are using the shared parts of. Mar 03, 2011 hello, i have been with bt home hub for sometime now and it was good to begin with but now it is not as good any more with my download speed decreasing to 0.
The bt vision box seems like something out of the 1980s. Oct 20, 2019 question from kellie l i have comcast internet and the plan im on is for 100 mbps download speed. It has been working well since i bought the pc in december of 2010. My pc is connected directly to the router home hub 2 via ethernet cable. I am on option 3 8 meg and my line should handle 6 meg. I guess with airband you get the same appalling customer service as bt but a. Humax dtrt2100 variant 84b08500 approximately delivered to me about 12 months ago. If we cant improve it within 30 days, you can leave your contract without penalty. If you want to speed up your bt vision or youview box when you first switch it on, fortunately there is something that you can do. Just had bt lifting manholes a week before the throttling started, makes me wonder 5mbs rated line on the option 3 tariff connection speed test speed test ok bt broadband desktop help tests your connection speed by downloading a test file and measuring the speed of the download.
Immediately the speed went up to 28m wirelessly and 36m wired 36. Our free internet speed test checks your broadband speed in an instant. Hi i have kepet a stable coontion now for 7 days and still speed is slow i have phoned bt but they will not help me unless speed drops below 3 mbps my line has no faults i have been with bt for just over a month before bt i was with sky for 2 year with no problems and 11. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask. So far so good, and no freezing and buffering experienced on ondemandtv. I have downloaded and run the wushowhide utility yet my download speed is still horrible. Alternatively, connection drops on your line may be limiting the speed you can get. No peace for internet users accusing bt of empty promises. Wed also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. Incidentally it is all access to the epg data that is slow, even changing channels is very slow to bring the now and next data up, in fact its so slow the picture is usually there 1st. By creating an account, youll be able to access your historical results anywhere and manage your speedtest preferences. Very low download speed throughput but high sync speed and ip profile. Slow performance after windows 10 1903 update i installed update 1903 and now my pc is not only running slower but on startup it takes forever getting the wait circle. It is connected via gigabit ethernet lan interface to my router.
Limit the p2p transfer to pcs on your local network. Very low download speed throughput but high sync speed. This will vary throughout the day and is likely to be slower during busy periods, especially between 810pm. Up to now ive had 3 gen 1 hhs and 1 2nd gen, the 2nd gen did seem better but it was still throttling my speed over wired connection and caused really slow speeds on the bt vision side with plenty of v04 errors. That meant 56 kilobits per second, and now, megabits per second.
Bt vision, customer correspondence centre, bt plc, durham dh98 1bt. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. Bt british telecom offers broadband internet, home phone and television service. Bt speed still slow following bt vision install bt. Find out if youre getting the superfast or ultrafast fibre virgin, sky, bt, ee, plusnet and talktalk and other. Fast internet, slow download speed posted in networking. These are the rates at which data is transferred between the network and your bt hub. If you see that your download speed is significantly faster than files are actually downloading, the problem most likely isnt with your internet.
I have been with bt for roughly 2 months and the broadband speed is so slow. Get impartial information about bt broadband, including finding the best deal in may. I suggest you locate your main bt socket and if you have the version that looks like the socket is in 2 halves with a groove between the 2 halves, undo the 2 screws, removing the front plate and plug the homehub with a filter directly into the test socket located on the right hand side of the bit still attached to the wall. When i complained after 2 hours on the phone to bloody india hey presto by magic the broadband speed was six megabtes the next day. How to boost your download speed with pictures wikihow. If i open the preferences to the bandwidth page and edit the download rate, then all is fine. I read your post about and used it to run several speed tests yesterday and again this morning. Ive read on other forums and this one about the broadband speed being a minimum of 2mg,now ive done various speed tests including bts own speedtester,and i generally get a speed just under 2mg. My broadband download was as low as 200k per second. At bt we want to give you the best and most reliable broadband speed in the uk. Bt tv works through a youview box, and gets you between 80 and 140. I have a bt vision box which is also connected directly to the router, the download speed for my line should be 8mb. More recently the youview box seems to have been playing up, it takes mins instead of seconds to come out of loweco standby mode and repsponding to remote presses is very slow. Since we have bt vision this is now close to the limit of what it requires to work for on demand content.
Bt is about to give your home broadband a major speed boost. And secondly, is there any usual or wellknown reason for the poor upload speed of 1. Fast connection but slow downloads telstra crowdsupport. This will give you an estimate of your computers current download speed. The internet is excellent, although i think the bt home hub is probably not that great. Slow broadband isnt just caused by issues with the network. Nine ways to boost your broadband speed during lockdown. I have had this package for over a year now and it seems to be getting slower. The freeview dvb channels are not quite as good as freesat for some reason if you ask me. Is your isp slowing down your broadband speed which. Increase wifi speed by choosing right channel with android app one of the best android apps for selecting the most appropriate channel is the wifi analyzer app. The download speed on my android tablet and my iphone was anywhere from 0. Download speed achieved during the test was 327 kbps.
Karen oxley of craster in northumberland says bt guaranteed her a minimum download speed of 45mbps if she signed up to infinity 1, despite the fact she was currently receiving only 7mbps. Download speed is the rate at which data is transferred to your bt hub. If you have bt vision the box is connected to your bt homehub so it shares its internet connection with whatever else is connected to the hub, in my case 1 laptop, 1 pc, two bt fusion mobiles and two hub phones. However, i am only getting 100 kbs at the moment tops. No click for the next step checking your connection. We compare the cost, availability, speed, extras, and bundling options of internet from each one. How to increase wifi speed by choosing correct wifi channel. Originally, networks were so slow that their speed was measured in just bits, but as network speeds increased, we started measuring internet speed in kilobits per second remember 56k modems. Join the millions of other people helping us to accelerate the internet. Youtube videos etc are out of the question due to the speed. That is unchanged, but the broadband speed and bt vision vod are now fine. Bt infinity slow after installation page 1 home cinema. Throughput speed is the speed at which your broadband can actually send and receive data between the internet and your bt hub.
Bt vision are in the process of trialling bt vision csutomers with lower line speeds, if all goes well you may be eligable for bt vision in the near future. Bt slow broadband speed complaint bt complaint submit. Were usually just streaming to one tv in the same room as router and maybe one person on a phone doing simple internet browsing when the. We wont set optional cookies unless you enable them. This is the internet equivalent of the rush hour, when lots of people are using the shared elements of the network at the same time. Im not getting the expected stay fast guarantee or. Many complaints similar to this have been sent in to do with slow internet speeds. I have bt option 3 with the bodged plasticky homehub thing. Over the last year at least my download speed as checked on bt wholesale test, has been about 26. Aug 17, 2012 i currently have a download speed of less than a halfmeg.
It is contracted to be a minimum of 2mb per second. Bt superfast fibre essential this gives you average download speeds of. The system that the bt vision sales team use to check customers line speed is set by bt wholesale and therefore it is a correct indication of your line speed. When you click the show more info button, you can see your upload speed and connection latency ping. While you have no recordings in progress or just about to start, press and hold the standby button on the box. My fttc broadband with bt was tested at installation as being potential maximum of 34 mb download speed. So you can easily average speed test results, compare maximum speeds and research logged results for vision net. In the evenings when they are trying to watch something on demand, it sometimes goes choppy and slow like what happens on my pc when trying to strwam. This has been happening for the past couple of days, and nobody at telstra tech support has been able to tell me what is wrong. Poor upload speed on bt infinity broadbanterbanter. If the box has become a bit slow, wed recommend trying whats known as a soft reboot. Jun 20, 2016 bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. Panasonic txp55vt30b, panasonic dmpbdt310, onkyo txnr609, monitor audio r90hd10, sky hd 1tb, ps3 slim 320ghdd, imac 27 inch, iphone 5 64gb, ipad 64gb wifi. I have been on to bt and have taken the front off my phone socket as they said, and plugged my filter directly in to the inside of it.
That is, my upload speed should be slower than my download speed. Download speed is most relevant for people who are consuming content on the internet, and we want to be a very simple and fast speed test. If i do a speed test between 7am and 4pm i get 6mb download if i do a speed test between 4pm and 7am i get 2mb download max. Yes your line is performing as expected see our broadband faq for more information.
Bt vision ip settings for 3rd party router avforums. Feb 24, 2015 some bt infinity customers using their homehub 5s have been having problems with wifi and internet dropouts. Download the my bt app we measure your download and upload speeds. It is possible the power is still not right, but it was not the root cause of my problem. My mums bt vision has been playing up a bit recently too. Since then and upto now i only get a connection speed of approx 3. Internet connections are available through adsl or bt infinity branded fibre technology. Told i cant get vision but speed is 6 meg download. Why is my download speed slower than the internet i pay for. Your kit, wireless performance, home wiring and even the time of day can all make it slower. Jul 03, 2009 hi i have the bt homehub option 1 and am paying. Thank you for helping us maintain cnets great community. Slow download speed go to solution you can see from your stats you do have a connection speed of 79mb can you run btspeedtester again but this time run diagnostic test which follows and post the results. Speedtest by ookla the global broadband speed test.
My up to 20 mbs broadband has slowly deteriorated to half speed. After years of slow 1 mb average broadband speed and even worse customer. What is the minimum speed for full bttv in hd bt community. I have had bt vision almost since it first appeared as an option. The minimum download speed is the lowest speed we think you should get with this package. The speed of a network is denoted using a bitpersecond notation.
It also shows the line capped at 8817kbs where previously it was capped around 22mbs so that it would settle down to it own level which for many months was around 12mbs not totally unhappy with that. The download speed is still a zippy 57 mbs, but now the upload speed is fast too, at 11 mbs, or nearly 70x faster than what it was before. Oct 01, 2012 my best guess is the youview firmware is the same on both boxes, but the hdd on the humax is either really fast, or has a good sized ram cache to speed it up. I cant watch anything on bt vision on demand as all it does is buffer i am paying for unlimited package. This tool can average connection speed for any internet. We also have bt spped probs and have since the day we joined, we pay for 8mp and i get 2 if im lucky, bt gave me two reasons for this, forst i lived to far from the exchange 1. The stats from the bt hub mananger shows the download at 8497kbs with upload unchanged at 1040kbs. With our free to use broadband speed tests, you can see what speeds youre getting or will get if you join us.
What is the minimum speed for full bttv in hd i have a 42 plasma and find the streamed picture quality is generally as good as sky ever was. How do i complain about appalling bt broadband speed. Have you checked out the many threads on slow bb speed. It can vary throughout the day and can be slower during busy periods, especially between 810pm. This appears to have been caused by a dodgy software update, to which there is now a. Problem with broadband speed coming into my bt vision box. Hello, i am having problems with my broadband speed, coming in, i am going to replace my bt home hub 5 with a netgear router i have run a speed test with my bt home hub 5 and got the following, download 22. As the subject says, i have a good connection speed according to the telstra speed test, but in reality, download speeds are just horrible. Slow performance after windows 10 1903 update microsoft.